We hope you enjoy your digital ebook kit or template. Please review product information carefully before purchase - due to the instant nature of their format, once you have downloaded or started to download a digital kit or template, or have signed in to an online workshop, the right to return is limited. The process of downloading a digital order is usually started by clicking on the download link sent in the order email, whether or not you open the downloaded files.
If you change your mind or would like to return the digital product for another reason, we will offer refunds or exchanges within 14 days of your order only if you have not started downloading your order or have not enrolled or signed into the online workshop.
To return a digital product, please email us at firstname.lastname@example.org. We reserve the right to refuse any refunds on non-faulty products where we can see that the download or sign in link has already been accessed.